Cairo: AI Receptionist for Conversational Call Handling
Cairo answers in natural conversation, handles routine questions, and routes each call to the right place, with a human handoff whenever it matters.
Benefits of Kloud 7 Cairo
Never Miss Another Call
Cairo answers 24/7 on your business number, so calls that come in after hours or when staff are busy get handled. It works for a small business or a multi department main line.
Conversations, Not Menus
Callers say what they need in plain language. Cairo understands the request, answers supported questions, and routes by intent, with no phone tree to sit through.
Human Handoff When It Matters
Cairo handles the routine and passes complex, sensitive, or urgent calls to your people, following the escalation rules you set.
What Is Cairo?
Cairo is the AI receptionist from Kloud7. It answers inbound calls in natural conversation, then qualifies
and routes each caller 24/7, handing off to a person for anything complex. Cairo is triage and routing for the front desk, not a full call center.
- Answers routine questions from your knowledge base
- Qualifies callers and routes them by intent
- Available 24/7, with human handoff built in
Everything Cairo brings to your front desk
Voice and Personality
Assign Cairo to a business number or DID, with professional AI voices and your brand tone. Escalation and handoff rules for priority calls.
Scheduling and Calendar
AI appointment scheduling synced to Microsoft 365 and Google Calendar, with SMS confirmations and reminders.
Knowledge and Skills
Train Cairo from your website, FAQs, and documents, with guided prompts, natural small talk, turn taking, and multilingual support.
Analytics and Insights
Real time SMS alerts for keywords and intent, unanswered questions flagged for training, and keyword and traffic stats.
Why Cairo is right for you?
Cairo turns the inbound call into a conversation instead of a menu, built around four functions.
- Answer: routine questions from your website, FAQs, and documents, in natural conversation
- Qualify: captures caller intent and the details you set
- Route: sends each caller to the right person, queue, or voicemail by intent
- Available: 24/7, booking appointments and sending SMS reminders
| Feature | Traditional Auto Attendant | Cairo |
|---|---|---|
| How callers interact | Press 1 for sales menu navigation | Natural conversation, no menu |
| Understanding intent | Limited to menu options | Understands what the caller actually wants |
| Answering questions | Cannot answer questions | Answers routine questions from your knowledge base |
| After-hours calls | Voicemail | Answered, qualified, and routed 24/7 |
| Appointment booking | Not supported | Books directly against your calendar |
| Escalation | Fixed menu paths | Configurable rules for complex or urgent calls |
Cairo vs. a Traditional Auto Attendant
How Cairo Works
OUR 3 STEP PROCESS
How Kloud 7 helps?
Built to Power Your Business
- Explicit boundaries for what Cairo answers and what it can collect
- Human escalation for complex, sensitive, urgent, or priority calls
- Sensitive vertical controls, including no clinical advice and minimal PHI capture in healthcare
- Real time SMS alerts for keywords and caller intent
- Unanswered questions flagged to improve the knowledge base
- Keyword and traffic analytics, plus spam and abuse handling in one platform
- Prebuilt vertical templates for a faster build
- Live in 7 to 10 days
- You provide knowledge and routing, Kloud7 builds, tests, and configures handoff
Empowering the Modern Workforce
Healthcare and Clinics
Appointments, rescheduling, hours, and insurance and billing questions, with no clinical advice and minimal PHI capture. After hours calls captured, and urgent matters routed to a person.
Home Services, Retail, Government, and More
Quote requests, order status, permits, enrollment, and front desk questions, routed to the right team, with after hours lead capture.
A wide range of devices for everyone!
Pricing
Choose a plan that fits your business and budgets. No hidden fees, no surprises!
Essential
$24.95
A basic set of calling features to address the needs of common area phones.
Key Features
- Core Calling (Audio/Video)
- Conference Calling
- Hold/Transfer/Forward
- Standard Voicemail
Professional
$29.95
A basic set of calling features to address the needs of common area phones.
Everything in Essential Plus
- Visual Voicemail & Email Integration
- Call History & Contact Management
- Screen & Application Sharing
- Call Recording
- Call Queue Management
Advanced
$31.95
A basic set of calling features to address the needs of common area phones.
Everything in Professional Plus
- Single Number Reach
- Group Call Park & Pickup
- Availability & DND Status
Enterprise
$39.95
A basic set of calling features to address the needs of common area phones.
Everything in Advanced Plus
- Space Moderator Controls
- Advanced Notification Customization
Give Your Front Desk 24/7 Coverage
FAQ'S
An AI receptionist is software that answers inbound business calls in natural conversation, then answers routine questions, captures caller details, and routes each call to the right place. Cairo is an AI receptionist that works 24/7 on your business number, with a human handoff for anything complex.
Virtual receptionist cost depends on call volume, the number of departments and routes, and whether
you add appointment scheduling. Cairo is priced around your setup rather than per minute like a human
answering service. Contact Kloud7 for a quote.
An auto attendant makes callers navigate a menu. An AI receptionist like Cairo listens to what the caller
wants in natural language, answers supported questions, and routes by intent, so callers reach the right
place faster and fewer calls are abandoned.
Yes. Cairo books appointments against Microsoft 365 and Google Calendar during the call and sends
SMS confirmations and reminders. It captures the details you configure, such as name, callback number,
and reason for the visit.
Yes. Cairo answers 24/7, so after hours calls are handled instead of going to voicemail. It can answer
routine questions, capture leads, book appointments, and route urgent matters according to your
escalation rules.
Cairo handles the first layer of inbound calls, the repetitive questions and routing, and hands off to your
people for complex or sensitive matters. It is a conversational front door, not a replacement for a full
call center or your phone system.
Cairo is part of the Kloud7 platform and acts as the AI front door to your phone system. It runs on its
own or as an add on to K7 One, and Kloud7 builds, tests, and supports it, so one partner stands behind
your calls and your front desk.