Case Studies

Gain insight into how Kloud 7 helps transform businesses.

USA Health Enhances Care Access with Data Driven Communications

Since implementing the Kloud 7 Contact Center, USA Health have seen:
A rise in captured calls from 800 calls to 1800 calls on a weekly basis
A reduction in call abandonment rate from 10-45% to 0-8%
A significant reduction in average call response time from 2 minutes to 30 seconds

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