Kloud 7 Case Studies
See how Kloud 7 empowers organizations to scale operations, improve customer experience, and reduce costs. Gain insight into the data driven strategies that transform businesses.
Hosted Voice UCaas
Cantium LLC Streamlines Offshore Operations with Secure Cloud Communications
Since implementing the Kloud 7 Contact Center, USA Health have seen:
- A rise in captured calls from 800 calls to 1800 calls on a weekly basis
- A reduction in call abandonment rate from 10-45% to 0-8%
- A significant reduction in average call response time from 2 minutes to 30 seconds
Hosted Voice Smart Call Routing
OWA Parks & Resort Scales Guest Experience with Kloud 7
Since implementing Kloud 7 Hosted Services, OWA Parks & Resort have seen:
- Seamless unification of 171 active users across a massive 520 acre theme park, water park, and hotel campus
- 100% elimination of on site PBX hardware, drastically reducing continuous maintenance and IT expenditures
- The ability to handle massive inbound call surges during peak seasonal events with absolute zero downtime
Hosted Services Managed IT
USA Health Enhances Care Access with Data Driven Communications
Since implementing the Kloud 7 Contact Center, USA Health have seen:
- A rise in captured calls from 800 calls to 1800 calls on a weekly basis
- A reduction in call abandonment rate from 10-45% to 0-8%
- A significant reduction in average call response time from 2 minutes to 30 seconds
Managed IT Call Analytics
Biloxi Shuckers Drive Game Day Revenue with Kloud 7 Services Managed IT & Analytics
Since implementing Kloud 7 Managed IT, the Biloxi Shuckers have seen:
- Guaranteed 100% network uptime to continuously support seamless, cashless stadium operations
- Increased group and seasonal ticket sales by successfully recapturing abandoned inbound calls
- High density, reliable Wi-Fi powered specifically for the premium Kloud 7 Yacht Club experience
Hosted Voice Managed IT
JAllen Automotive Accelerates Dealership Efficiency with Cloud Communications
Since implementing Kloud 7 Hosted Services & Managed IT, JAllen Automotive have seen:
- Seamless unification of 136 users across the entire multi acre dealership campus
- A dramatic reduction in service drive call abandonment from 28% down to an industry leading 4%
- Uninterrupted network uptime to keep their critical Dealer Management System (DMS) running 24/7