What is VOIP?
VoIP, or Voice over Internet Protocol, is a technology that enables voice communication over the Internet instead of traditional telephone lines. It converts analog voice signals into digital data packets that can be transmitted over the internet infrastructure. It offers...
Top Reasons to Switch to a Cloud-Based Phone System
Is your business spread across multiple locations worldwide? If you're still using on-premise systems for each office, you may be facing significant expenses and maintenance challenges. Managing separate systems for each location can be cumbersome and costly, especially when it...
Hybrid Work Solutions: Welcome to the Virtual World!
The hybrid workforce solutions we offer have been selected precisely based on user-friendliness, accessibility, economic feasibility, and a study of public interaction with the platforms. As a result, we provide our customers with only the best: Microsoft Teams, Google Workplace,...
Enhancing Customer Satisfaction Through Contact Centers
If you're getting an influx of calls regularly, then it gets challenging to maintain the same level of quality with just your standard phone system. Hence, businesses across the globe are opting for cloud-based contact centers.
All You Need to Know About Hosted VoIP
This article covers everything you need to know about hosted VoIP, its evolution, and the differences between SIP Trunks, Hosted PBX, and Hosted VoIP.
What is Internet Fax?
All you need is the right software, an email account, and, most importantly, a friend like Kloud 7. We’ll come and install the software on your desktop, and any faxes coming your way will be routed to your email address...
Artificial Intelligence in VoIP: Changing the Way You Communicate
It aids businesses in gaining better insight into day-to-day operations, employee performance, and constant monitoring to ensure quality. This relatively minor integration in itself is a representation of the extent to which AI can improve the VoIP experience.
How Can You Bring Endless Utility to Your Business With Call Reporting Analytics?
Gone are the days of speculative decisions based on intuition and incomplete information, and gone are the days where ‘opportunity only knocks once’, because now you can knock right back.