Make Insight-Driven Decisions
Providing unparalleled insights into how your contact processes are performing and how they can be optimized for an ultra-responsive customer experience.
Award-winning call and contact analytics
Call Reporting Analytics
Make better judgements about customer concerns and the performance of your sales agents.
From historic call logging to advanced real-time contact center services, we have a solution that fits your needs.
Abandoned Call Recovery
Calls and Contacts by Time and Day
Analytics on the move
Our portfolio of wallboards provides maximum scope to customize our service to your exact needs – wallboards can be configured to show the precise metrics you need and are available on any internet-enabled device via a browser or mobile app.
Choose from a range of plans best suited to your business needs
Improve Business Efficiency with Simple, Powerful Historic Call Reporting
Manage Calling Operations and Agents with Improved Efficiency all Analytics 1000 Features, Plus…
Display Kpis in Real Time to Motivate your Teams all Analytics Lite features, plus…
Manage Multiple Channels while Providing Excellent Customer Service all Analytics 2000 Features, Plus…