Kloud 7 for Healthcare
Deliver secure, connected experiences
Transform Healthcare with Kloud 7’s Powerful Omnichannel Platform and Integrations
Providing support to businesses of all sizes
Enhance health outcomes with seamless engagement
Intelligent routing
Employ customizable IVR and intelligent routing with keyword detection to efficiently connect patients to the appropriate staff members.
All-in-one app
Simplify healthcare communications by consolidating all internal and patient interactions within a single application.
Sentiment analysis
Leverage AI capabilities to swiftly identify negative emotions or distress and take proactive measures to address patient concerns.
Reporting and analytics
Obtain valuable insights into the performance of healthcare agents and operational efficiency through reporting and analytics.
Integrations
Seamlessly integrate with productivity tools, CRM systems, and other record-keeping systems to streamline workflows.
Protect and secure patient data
HIPAA-compliant platform, enterprise-level encryption, and customizable data retention policies.
How departments at USA Health achieved a call abandonment rate of 0%
USA Health decided to set key performance indicators to measure the efficacy of the integrated phone system. Their primary objectives were to:
Read our case study to find out more.
Boost your bottom-line with wallboards and analytics
From historic call logging to advanced real-time contact center services, we have a solution that fits your needs.
Kloud 7 solution bundles scale as your contact center evolves
Ideal for Contact Center Representatives, Scheduling Center Leads, Nurse Triage Representatives.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Contact Center Supervisors, Quality Assurance Coordinators, Trainers.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Workforce Managers, Data Analysts.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Front Desk Associates, Back Office Associates, Clinical Staff.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Clinical Supervisor, Practice Coordinator, Practice Administrator.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Breakrooms, Waiting Areas, Drop in spaces.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Find out how our solutions provide better experience for patients and healthcare providers.
Easy team access Keep patient data safe and secure Connect your critical apps
Extend your care and get up and running in no time with Kloud 7 for Healthcare today.
