Customer Support
As a customer, it’s essential to understand that trust is the currency of exchange in our industry. We intend to stay here for a long time, and we’d like you to stay with us. We’re not here to make a sale and run away, and we’re hoping that through our relationship, you’ll not only be comfortable in having us as your long-term partner but in recommending us to others.
For us, trust is everything. It’s our most substantial value & our biggest source of pride.
As a customer, it’s essential to understand that trust is the currency of exchange in our industry. We intend to stay here for a long time, and we’d like you to stay with us. We’re not here to make a sale and run away, and we’re hoping that through our relationship, you’ll not only be comfortable in having us as your long-term partner but in recommending us to others.
At Kloud 7, we take customer support very seriously.
Proactive customer support is not just a fancy term. It’s a system that ensures we’re at the top of our game.
Here’s the concept: We’re monitoring everything and anything that may go wrong so that in case of a problem, we’re aware of the situation before you find out and call us – hence ‘proactive.’
And here’s an example: In case there’s a problem with the internet service provider(s) in your region, and it’s going to cause issues with our services, we’ll let you know immediately and start working on fixing the problem.
The Support We Offer
Tech Support
Setup and Equipment
Customer Success
Billing and Payments
Sales Queries
