Kloud 7 for Healthcare
Deliver secure, connected experiences
Transform Healthcare Contact Centers with Kloud 7’s powerful omnichannel platform and integrations
Providing support to businesses of all sizes
Enhance Health Outcomes seamless engagement
Intelligent routing
Employ creative solutions in healthcare like customizable IVR and intelligent routing with keyword detection to efficiently connect patients to the appropriate staff members.
All-in-one app
Simplify healthcare communications in the era of modern healthcare by consolidating all internal and patient interactions within a single application.
Sentiment analysis
Leverage AI capabilities for enhanced patient experience: Swiftly identifying negative emotions and proactively addressing patient concerns
Reporting and analytics
Gain valuable insights into healthcare contact center agent performance and operational efficiency through reporting and analytics.
Integrations
Seamlessly integrate with productivity tools, CRM systems, and record-keeping systems to streamline workflows, supporting efficient healthcare project management.
Protect and secure patient data
Ensure data security and compliance for modern healthcare with HIPAA compliance, strong encryption, and flexible data retention policies
How departments at USA Health achieved a call abandonment rate of 0%
USA Health decided to set key performance indicators to measure the efficacy of the integrated phone system. Their primary objectives were to:
Read our case study to find out more.
Boost your bottom-line with wallboards and analytics
From historic call logging to advanced real-time contact center services, we have a solution that fits your needs.
Kloud 7 solution bundles scale as your contact center evolves
Ideal for Contact Center Representatives, Scheduling Center Leads, Nurse Triage Representatives.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Contact Center Supervisors, Quality Assurance Coordinators, Trainers.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Workforce Managers, Data Analysts.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Front Desk Associates, Back Office Associates, Clinical Staff.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Clinical Supervisor, Practice Coordinator, Practice Administrator.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Ideal for Breakrooms, Waiting Areas, Drop in spaces.
Request a quote
Keep my Place in Queue
Hold queued calls and initiate callbacks when the customers reach the front of the queue.
Call Reporting Analytics
Comprehensive analytics for data management, optimization, and enhanced performance.
Find out how our solutions provide better experience for patients and healthcare providers.
Easy team access Keep patient data safe and secure Connect your critical apps
Extend your care and get up and running in no time with Kloud 7 for Healthcare today.
