What is UCaaS?
Unified Communications as a service, or UCaaS, is the hottest commodity in the enterprise telecommunications industry. Everyone is rapidly adopting UCaaS solutions, from small to large enterprises, to improve the efficiency of the enterprise communication system. And it makes sense; businesses prefer an all-in-one software that acts as the hub for all your communication needs instead of subscribing to a different vendor for each service.
Unified Communications as a Service (UCaaS) is a communication model that delivers all communication over the cloud, including messaging, meeting (audio, video, and web conferencing), collaboration, and enterprise phone system.
K7 Connect with WebEx
This is precisely what K7 Connect with Webex provides – a complete unified communications platform that brings all your tools to one place. First, you get the cloud-based messaging, calling, and conferencing features that lead the industry in terms of security, quality, and features. Then, you also get to integrate your favorite tools and apps within the same platform, from our own Call Reporting Analytics and Call Recording integrations to third-party applications like Salesforce, ServiceNow and Jira, etc.
Importance of Unified Communications and Collaboration for Businesses
UCaaS allows businesses to integrate all of their functions; it brings together the team regardless of the company’s business model. In addition, it provides flexibility to the employees allowing them to work from anywhere; it is an excellent tool for hybrid and remote working prospects.
But what is it that separates K7 Connect from other unified communications platforms? Well, there are a few advantages that separate this service from everybody else.
Industry-leading security solutions
For starters, the level of security and privacy you get with K7 Connect is simply unmatched, making it a truly ‘enterprise-grade’ product. In the safety of experience, this advantage is a direct consequence of Cisco’s application of their in-house built multi-layered security system, which ensures the end-to-end encryption (E2EE) of files, calls, and conferences.
What does E2EE mean for the consumer? First, you don’t get uninvited guests joining your meetings out of nowhere, people can’t just listen in on your cloud call, and the files and documents you’re sharing are restricted to those exchanging them – all of which are genuine issues. And this is the advantage you get when the developer of your platform is the “top enterprise security vendor.”
Proactive Customer Support
On top of that, you get the Kloud 7 advantage: the most comprehensive and cooperative customer experience. We’re flexible and ready to listen to what you want – our ‘per user per month’ model enables your business to continue with the UC platform regardless of whether you’re scaling up or down. With that, you also get after-sales support and assistance, wherein we’ll help you get comfortable with the product and the training or migration process so that you’re using it to its full potential.
Every successful business needs the right partners and collaborators to ensure you’re doing the best that you can. For that reason, our focus at Kloud 7 is to provide you with the best possible customer experience and become the partner that takes your business to the next level.